Purpose of Privacy Policy
Pace is committed to protecting individual privacy and securing the personal information made available to us when you use the Pace ADA paratransit ticket online store (“Online Store”), which is hosted by Shopify. This Privacy Policy governs the use of the Online Store and describes the types of information that Pace collects and the manner in which Pace uses the information.
Acceptance of Privacy Policy
By using the Online Store, you accept its terms and conditions and agree to the use and disclosure of information and all other procedures as outlined in this Privacy Policy.
Information Collected, Stored, and Used When You Visit the Online Store
Personally identifiable information is any information that could be used to identify you individually. Some examples are: your name, mailing address, email address, telephone number, and credit/debit card number. Pace will only collect, store, and use your personally identifiable information if you submit it through the Online Store. Pace will not share or disclose your personally identifiable information without your prior written consent, unless otherwise required by law or to process and fulfill your purchases on the Online Store.
Non-personally identifiable information is information that does not personally identify you. Some examples are: the name of the domain from which you access the Online Store and the date and time that you access the Online Store. Pace does not collect, store, or use your non-personally identifiable information through your use of the Online Store.
Cookies
Cookies are created by a website and stored in your browser. Cookies allow Pace to do such things as identify you and keep track of your preferences. You may be able to block the creation of cookies; however, blocking Pace cookies may affect your ability to effectively use the Online Store.
Children’s Use
Children under the age of 13 are prohibited from submitting personally identifiable information through the Online Store.
Disclaimer
INFORMATION ON THE ONLINE STORE IS PROVIDED “AS IS,” AND PACE DISCLAIMS ALL WARRANTIES, BOTH EXPRESS AND IMPLIED, INCLUDING THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. PACE DOES NOT WARRANT THAT THE USE OF THE ONLINE STORE WILL BE UNINTERRUPTED OR FREE OF ERROR OR OTHER DEFECT, INCLUDING VIRUSES. PACE DOES NOT WARRANT AND MAKES NO REPRESENTATION AS TO THE ACCURACY, COMPLETENESS, OR RELIABILITY OF THE ONLINE STORE OR ANY INFORMATION OR MATERIALS FOUND THEREON. IN NO EVENT WILL PACE BE LIABLE TO YOU FOR DAMAGES OF ANY KIND WHATSOEVER, ARISING OUT OF INFORMATION ON THE ONLINE STORE OR YOUR USE OF THE ONLINE STORE, TO THE FULLEST EXTENT PERMITTED BY LAW.
Governing Law, Jurisdiction, and Venue
This Privacy Policy and your use of the Online Store will be governed by and construed in accordance with the laws of the State of Illinois without regard to principles of conflicts of law. You agree to submit to the exclusive jurisdiction and venue of the Circuit Court of Cook County, Illinois, Third Municipal District, in Rolling Meadows, Illinois for any dispute arising out of or related to this Privacy Policy or your use of the Online Store.
Revision History
This Privacy Policy is in effect beginning October 1, 2026.
Changes to Privacy Policy
Pace may revise this Privacy Policy at any time without prior notice.
Contact Pace
Questions about this Privacy Policy should be sent to: passenger.services@pacebus.com.