Accessibility Policy

PACE Suburban Bus is committed to making this website accessible to everyone.

Our Commitment

PACE Suburban Bus is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards. Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Measures Taken

To meet our accessibility goals, PACE has: included accessibility as a requirement in all new web development; applied semantic HTML structure throughout our site; ensured all interactive elements are fully keyboard navigable; provided text alternatives for all non-text content; maintained a minimum 4.5:1 color contrast ratio for all text; and implemented ARIA landmarks, labels, and live regions for screen reader support.

Conformance Status

This website is designed to conform to WCAG 2.1 Level AA. We acknowledge that some pages may not yet fully comply, and we are actively working to address any gaps. Third-party content and older documents may not fully meet our accessibility standards.

Feedback & Assistance

We welcome your feedback on the accessibility of this website. If you experience any barriers or need assistance accessing any content, please contact our accessibility coordinator. We aim to respond to accessibility feedback within 2 business days.

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may contact the U.S. Department of Transportation's Federal Transit Administration Civil Rights office or file a complaint with the U.S. Department of Justice ADA Information Line at (800) 514-0301.

Accessibility Contact

This policy was last reviewed: January 2026